Common queries answered
Frequently asked Questions
It depends on your location, the delivery time for Cairo, Giza, and Alexandria 2-3 working days.
Delta and Qanah takes 3-4 working days.
Uber Egypt takes 4-5 working days.
Remote areas like ElWahat, Matrouh (during winter) may take up to 10 working days
Please check our full Return and Exchange policy by clicking on this link
You can change your shipping address once you logged into your account under my account section. If you need any assistance please contact us through our Facebook page messages or call us.
You can track your order through the shipping companies we ship with once you receive a message from their side, or by contacting us.
We love to support you through our channels which is over the phone, website instance chat and Facebook page messages. Our working hours are Saturday to Thursday (10 AM – 10 PM) over phone, (10 AM – 03 AM) over messages.
No Warries, once you place an order, we will call you to confirm the ordered items and your information. At that point you can change the info you want during the call.
We cover all over Egypt with minor areas excluded.
You will receive all the items in your order in one package.
Still need help?
Get in touch with us
01274444887
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